I love the way the Feds label the guys on the bottom of that chart as "agents." I guess just calling them the "guys that answer the phones" didn't have enough cachet for them lol.

They love to blow these bullshit pinches out of proportion. I guess it's an election year for someone.

Agents! I can't stop laughing lol.

"I got news for you. If it wasn't for the toilet, there would be no books." --- George Costanza.