Originally Posted By: dontomasso

Also when you talk on the phone to repair people or credit card people who are in India, they always say their names are something like "Troy" or "Skip." This is obviously untrue.
Are they trying to protect their identiies? Do they not want us to find out their surnames are either Patel or Singh?


They've been told to do that by the companies for which they work. Some Americans are extremely upset with the whole idea of outsourcing and don't mind sharing these feelings over the phone, often in a hostile or vulgar way. In order to try to avoid this reaction, many firms work very hard to get their workers to try to assume a stereotypically "American" identity. This includes reduction of accent and assumption of non stereotypically Indian name. Obviously this doesn't work most of the time.

"When the snows fall and the white winds blow, the lone wolf dies but the pack survives."
Winter is Coming

Now this is the Law of the Jungle—as old and as true as the sky; And the wolf that shall keep it may prosper, but the wolf that shall break it must die.
As the creeper that girdles the tree-trunk, the Law runneth forward and back; For the strength of the Pack is the Wolf, and the strength of the Wolf is the Pack.