The fun continues. Rather than download, I waited for my disk which arrived in the mail Tuesday. I attempted to load. After a few minutes and some system/disk checking I got a message that said there was a conflict with Kaspersky Anti-Virus.....uninstall the program. Well, I don't recall ever having Kaspersky, so I went to the Control Panel, the Uninstall feature and .... no Kaspersky. After calls to Microsoft and reading forums and looking for solutions....no F'N Windows 7 on my computer. My Verizon Security Suite had instructions for a "Conflict Detector" and Kaspersky was listed as a potential, but it didn't work. Word has it that it is in the registry somewhere ....to be continued.