I'll call on Monday also.


Don Cardi

I hear that TIS. I had a blast. I can't wait

Like I said before IF you have a problem PLEASE let me know. Thanks

I'll call Monday. Do we need to ask for anyone in particular at the hotel when we call? Do we need to reference you or your daughter to get the discount?

Hey Beth,

How far are you from Philly? Long drive? Or are you flying? At least the weather should be really nice.


TIS

Just tell the person you talk to that you have a room reserved in your name for the 18th-20th August. Give them your address&credit card #. Then you'll be set. Becky got everybody a rate of $89 a night cuz of her discount. If you have a problem let me know asap. Thanks

Ok Mig. I just got off the phone with Gabe and he has taken care of everything for me. Thanks for your help and thank Becky also.

For anyone looking to confirm their reservation, ask for Gabe, he is there as I write this.


Don Cardi

I'm glad you got it worked out DC. Becky called me and asked me to relay this to you guys. If Gabe is not working when you call, use this number and ask for Erica

(215) 701-5703

Tell them that the reservation is in your name.

Hi Mig,

Ok, I tried calling the first number and it rang and rang with no answer. I assume maybe with the time difference, no one is there. So then I tried Erica's number and she was in a meeting. I left a message saying who I was, mentioned Becky, and left my number. Hopefully, that will do it.

Thanks Mig

TIS

Ok,

It's about 6:30 a.m. here. I just called again and asked for Abe. I was told that personal calls are not allowed. I explained that it wasn't a personal call and I was told to ask for him. The lady on the phone quickly cut me off and said she'd direct me to the manager. I hung up because I am leaving for work and don't have time to be put on hold and explain the situation "again."

I left a message yesterday for Erica, and haven't heard back. I will try her again, if I can at work, or at lunch. It is a little frustrating. I'll keep you posted. Never had such a hard time reserving a hotel room before.

TIS

If it's this frustrating I'm inclined to say forget about it.

I cannot reach anyone who knows what I am talking about either. I say the heck with this place we should go to Atlantic City.


DS

I just called again and they said that they have nothing there with my name. If they cant help us with a reservation over the phone then how are they going to do things right when 12 of us are there? This is giving me second thoughts. I vote Atlantic City.


DS

I just called and had no problem. Here's how it went:

I called the 215-923-0100 number and was greeted by the operator. I told her "I wanted to confirm my reservation", and she transferred me to Reservations where I was on hold for about a minute.

They picked up, I told them the same thing, and that someone at corporate had reserved a block of rooms for our group under our own names. She asked for which date (Aug 18) and my name, and there it was. She confirmed it was for 2 nights. I asked her if it was for $89/night and I was put on hold again for about a minute; she returned and said yes, it was, but because it was reserved this way she needed my address, phone number, and credit card number. I told her yes, that's why I'm calling. (And I'm thinking to myself how smoothly this is going ) She then asked if I wanted Smoking or Non. She then asked if I wanted an email confirmation, and I said yes, and gave her my email address -- and, badda beep badda bap badda boop! I just got it.

At the end she asked if there was anything else she could help me with, and I asked her name (Tara) and told her that a lot of people where having problems confirming their reservations and she apologized and said that normally reservations are confirmed with peoples' addresses, but once she knew that someone else had made the reservation in my name, she was able to find it no problem.

I asked her if people could contact her directly since she knew the situation, and she said unfortunately they don't have direct lines, but if everyone calling explained that "the room was reserved in their name by someone else", then it shouldn't be a problem. She apologized again for those who had trouble, and cheerfully wished me a nice day.

So, hope that helps

Ok, I'll try again tonight when I get home. Thanks Geoff.


DS

What is the address of the hotel? I want to see how far it is from the bus station.

Hilton Garden Inn Philadelphia Center City 1100 Arch Street, Philadelphia, Pennsylvania, 19107

I help the sister with ebay, I help this one with information, and what do I get over in the sports thread? Nothing but abuse so far from her. :p


Don Cardi

1100 Arch Street, Philadelphia

Here is the site and map/directions

Holy crap - Parking is $22/night!

I hate thay we have to pay a parking fee.

I'm sorry you guys are having trouble getting your rooms reserved. I feel bad about it. If you need Becky's help let me know.

Mig, you have nothing to feel sorry about. It seems as if the reservation experience is directly related to who is answering the phone. JG took care of his reservation with NO problem. Of course, that's because they probably recognized the great Don's name, and were afraid to be in his disfavor. I just confirmed mine for Saturday the 19th, and it went as smoothly as JG's experience.

As for the parking, that's actually pretty reasonable for a city hotel. When my husband and I stay in Manhattan, it's usually $50 for hotel parking.

Is it too early to get excited about seeing you guys??

I say we all get rowdy and throw the hotel manager a beating.

Mig, as SB said, you have nothing to feel badly about. Its not your fault.

Didn't Lori try that last year in New Jersey??

She had good reason to. They closed the bar on her.

I hear Mr. Babe is packing a pair of bolt cutters for Philly. This way, if they lock up the pool we'll have access.

"dun dun dun.....Hallelujua, Hallelujua......dun dun dun Hallelujua, Hallelujua" :p

Praise theLord!!!! I did it!!

Geez, I simply followed Geoff's script word for word. Talked to someone named Kayla (or something like that). 4th time's a charm.

Btw, she said if you don't have a vehicle, you don't pay parking. I thought we everyone had to pay.


And Mig, please do NOT feel bad. These things happen and it most certainly is not your fault. I appreciate all that you and Becky have done to help us get these rooms.

TIS

You ain't in the clear, TIS. They're not gonna allow you to roll your wheelbarrow through the breakfast buffet.

No wheelbarrels??? What's up with that? :p You'll just have to bring your grocery cart then SC, so I can pig-out at the buffet. Is there really a buffet? I'm there baby!


TIS

Oh, and I did it all on my lunch hour and it only took about 3 minutes. They didn't as if I wanted smoking or not??? Oh man!!!!! Dare I call back?

Didn't Lori try that last year in New Jersey?? [/b][/quote]The way I remember it, I thought it was you and DC :p

SC did you have any trouble??

I'm having a heavy duty suspension added to the cart to handle the load.

I haven't really looked but I'd bet they have a breakfast buffet. (If not we can always find one nearby).

Actually it was DC, Geoff and Lori. I was already in dreamland at that point (until the electricity went out).

I haven't tried yet, Mig. Lori will probably call tomorrow.

Oh yea the power did go out. :rolleyes: I was talking about Saturday night at that Tuscany Grill